Mr. Charith Jagoda – Head of Microfinance and SME at LOLC Finance PLC
LOLC Finance PLC, Sri Lanka’s premier financial services provider, has announced the launch of its wide-ranging lending campaign aimed at bridging the gap between aspiration and achievement. In light of the economic challenges faced by the nation, LOLC Finance has activated its new lending campaign, reinforcing its role as an economic enabler. The company’s distinctive approach revolves around providing meticulously customized financial solutions that cater to a diverse clientele, ranging from grassroots start-ups to established enterprises.
Under the comprehensive lending portfolio, LOLC Finance offers an array of financial solutions including auto finance, speed drafts, housing loans, mortgage loans, personal loans, corporate loans, working capital solutions, gold loans, educational loans, and flexi interest loans, among others. This diverse portfolio caters to the specific needs of individuals and enterprises across the economic spectrum.
Boasting over 230 branches and a culturally diverse workforce, LOLC Finance stands stronger than ever to provide personalized services to its wide-ranging customer base. Setting itself apart from other NBFI’s, LOLC Finance offers doorstep services for clients, encompassing both service provision and after-sales support. The well-trained employee base of LOLC Finance contributes significantly to the organization’s exceptional service delivery.
“As the largest Non-Banking Financial Institution (NBFI) in the country, LOLC Finance is poised to play a key role in the country’s economic resurgence” stated Mr. Charith Jagoda, Head of Microfinance and SME at LOLC Finance PLC. “We see ourselves as enablers of the economy, shouldering the burden of empowering the vulnerable and marginalized, and our lending campaign is an authentication to that commitment. Our lending campaign is not just about loans, it is about building paths to prosperity. We are not just lenders, our commitment to personalized service, our embrace of digital innovation, and our steadfast dedication to the diverse communities we serve define us. We invite you to join us on this journey of empowerment, where together, we fuel ambitions and empower lives of the nation’s people”.
LOLC Finance’s commitment extends beyond financial offerings. The company has established support mechanisms to enhance the resilience of micro, small, and medium-sized enterprises (MSMEs). These mechanisms include training programs for micro entrepreneurs, facilitating market linkages, debt restructuring, and providing moratoriums during challenging times.
The digitalization roadmap of LOLC Finance adds a new dimension to its customer-centric approach. With the goal of maximizing customer convenience and operational efficiency, the company invests in digital technologies that drive innovation. Offering services such as iPay, Real Time mobile app, and internet banking, customers can access a wide array of financial services without the need for physical visits. Omni channels will be further developed for customers to access financial services through multiple channels while enabling them to switch channels seamlessly.